Frequently Asked Questions
Frequently Asked Questions
1. Are All Pressure Washing Companies the Same?
A.There are about 20 power washing companies born every year and nearly 85% of them will fail there first year due to lack of knowledge and skill level in pressure washing. We are growing everyday in our knowledge and techniques in the power washing industry. Anyone can purchase a pressure washer. Simply owning a pressure washer and advertising you offer a service doesn't mean you can operate it effectively. A pressure washer in the hands of an unskilled operator can cause a great deal of damage to wood, plants, house siding, paint peeling and you can even permanently scar concrete sidewalks and cause injury/death to operator or pedestrians.
2. Do I need to be home when you're performing my cleaning services?
A. No, because we understand nowadays that time is very valuable to our customers and we make it very convenient for them by performing our services to your property without the customers being there. We will just need for the customer to close all windows, pull automobiles out of driveway, make sure outside water supply is accessible, and bring inside all delicate/fragile belongings, and we will handle the rest.
3. How Long will it take to power wash my home?
A. The average house wash will take Quality Power Wash approximately 2-5 hours depending on the size of the home and degree of staining. Decks, Concrete surroundings, awnings, will have different completion times based on type of service/size of surface being cleaned. Some companies will mention that they will spend the entire day cleaning your home and this makes the customer think they are receiving a better quality job when really that are only paying more just to have the technicians take long to justify the higher price rate. And at the end, the house may still not be cleaned properly.
4. Is Quality Power Wash Fully Insured?
A. Yes, we are, but you should take that answer as a grain of salt. Cost to maintain proper insurance is very costly, You need liability (with in-care custody off), worker's comp, automobile, umbrella. The average company has only liability insurance and that will only cover janitorial or construction codes. Power Washing insurance is a special trade code that not every insurance agency offers and will cover the contractor with the wrong insurance policy and may not find out until the claim is denied. A company can easily cancel their insurance in the beginning of the year which is a similar situation when an automobile policy is cancelled but the customer and they will still have a copy of the insurance card and submit it to whom ever when situation arises. The same goes for Contractor Insurance, the contractor can provide you with the expired or cancelled insurance paper and just edit everything in photoshop to mislead customers. That is why its important to receive the insurance documents from the actual insurance company and not the contractor you are hiring.
5. Are your cleaning detergents safe to be used around my property?
A. Yes, all of our house, deck, concrete, etc.... are safe to plants, pets, foliage, and are all citrus based oil with water softening soaps that will leave your window with less glass spotting, Our detergents are so safe that you can wash your hands.
6. Should I just try to power wash myself and save some money?
A. Yes it is possible, but you will not achieve professional results and will wind up speeding more money(power wash rental=$120 per day x 2 days, Detergent=$45-$60, Specialize tips, extension poles, surface washers which are not able to rent and will cost you about $2,200+ to purchase, and other miscellaneous cost) and time trying to perform power washing services yourself when you can just hire a professional company and save tons of money, time and hospital bills.
8. What equipment does your company use?
A. Quality Power Wash offers custom made equipment. Our pressure washers are all truck mounted with a 600 allon water tank that have a gear reduction system which means that when the motor is not being used the engine will idle down which produces less emissions in the environment which we strongly support an eco green cleaning approach.
9. Will my cost go up for all the fancy equipment you have?
A. Absolutely Not, It will actually cost less then our competitors because it gives our employees the means to perform every job efficiently and economically thus leaving our customers with enormous savings.
10. What is your companies turn around time for job completion?
A. We can successfully complete a house power washing in 1 day, Depending on specific job we will keep you updated on job completion.
11. What is your companies policy on rain dates?
A. On a rainy day if it will be a constant downpour the cleaning service job will be canceled and it will be schedule within the next few days. If the rainy day turns out only to be a few showers work will progress and the job will be completed the same day.
12. Do You have references?
A.Yes, We will provide with a list of customers according to your locations for convenience so you can see the work our company has performed
13. Does QPW offer 100% satisfaction guarantee?
A. We will 100% Guarantee your Satisfaction in our services. If you are not satisfied, we will come back, free of charge, until we meet your expectations! Our Customers are our #1 priority, day in and day out, so we will do everything in our power to keep you, our customer, happy!